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	1.	Dirección por Servicio : La otra calidad / Joan Ginebra by Ginebra, Joan [Autor] Arana de la Garza, Rafael [Traducción] Series: McGraw-Hill ; 4 tomos Edition: Primera edición Material type: Text; Nature of contents: ; Literary form: Not fiction Language: Spanish Original language: Spanish Publication details: Bogotá, Colombia : McGraw-Hill, 1994 Availability: Items available for loan: Biblioteca Especializada de Administración de Empresas (1)Call number: 658.8/G4922d.T2. Place hold Add to cart (remove)
	2.	Clientes por siempre / Carl Sewell by Sewell, Carl [Autor] Roberto A. Haas [Traducción] Series: McGraw-Hill ; 4 tomos Edition: Primera edición Material type: Text; Nature of contents: ; Literary form: Not fiction Language: Spanish Original language: Spanish Publication details: Bogotá, Colombia : McGraw-Hill, 1994 Title translated: "Customers for life". Availability: Items available for loan: Biblioteca Especializada de Administración de Empresas (1)Call number: 658.8/S516c.T1. Place hold Add to cart (remove)

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